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The mission of the Bainbridge Island Metropolitan Park & Recreation District is to build a healthy community through effective, sustainable stewardship of the District’s parks and open space, and through the development and delivery of innovative cultural and recreation opportunities.

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Online Registration

You can register for classes online through the WebTrac system. If it's your first time, we encourage you to read the following FAQs below first. After reading the FAQs and setting up your household by contacting the park office at (206) 842-2306 ext 118, you can log in to Webtrac here:

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You can also still drop off, mail in, or phone in your registration. Click here to download the registration form and more information. Please be sure to update your household info and email address when you register!

Online Registration Frequently Asked Questions

How do I sign up for on-line registration?
What happens when I first log in?
Can I change my user name and password at any time?
What if I forgot my user name and password?
Do I need to set up an account to browse class information?
How do I register for an activity?
Why can’t I register for some programs listed on-line?
What if an activity is listed as full?
What if I change my mind about an activity prior to checking out?
If I think I have a credit on my household account--How can I check?
How do I use my household credit to pay for classes on-line?
What forms of payment can I use with on-line registration?
How do I know if my registration was successful?
What if I lose my receipt?
What if I can’t remember what activities I’ve registered for?
Can I cancel or transfer to a different activity on-line?
What is your refund policy?
How do I return to the Park District website?
Who should I contact with further questions?

How do I sign up for on-line registration?

What happens when I first log in?
Upon first log in, the welcome screen will ask for you to update your user name and password. You will also be required to answer two security questions. 

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Can I change my user name and password at any time?
Yes. Click on ‘My Account’ and select ‘Change Login Data’.

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What if I forgot my user name and password?

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Do I need to set up an account to browse class information?

No, Simply click on 'Activity Search' on the top of the sign-in page to browse class information.

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How do I register for an activity?

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Why can’t I register for some programs listed on-line?

Please Note: Only those activities with a shopping cart next to them are available for on-line registration.

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What if an activity is listed as full?
If a program allows for waitlist enrollment on-line, you may choose to be put on the waitlist. Although credit card information is required, your credit card will not be charged. Our registration staff will contact you if a spot opens up to verify that you would still like to be enrolled. If so, your transaction will be processed at that time.

If you are on the waitlist, please do not attend the activity unless you are contacted by our staff.

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What if I change my mind about an activity prior to checking out?
When viewing your shopping cart, simply click on the remove button next to the unwanted activity.

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If I think I have a credit on my household account--How can I check?
Click on ‘My Account’ and select ' My History’.  Any credit will be displayed on the screen.

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How do I use my household credit to pay for classes on-line?
When you proceed to the checkout, the system will automatically deduct your credit from the total due and the new balance will be shown.  If your credit is more than the total due, credit card information is still required but there will be no charge to the credit card. The rest of the credit will still remain on account for future use.

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What forms of payment can I use with on-line registration?
Visa and Mastercard are accepted for on-line registrations.

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How do I know if my registration was successful?
Your registration is successful when the system states that an e-mail confirmation has been sent to the e-mail address on file. If the e-mail address is incorrect, please contact our office at (206-842-2306) or click on ‘My Account’ to update. You will also be able to view the receipt in a PDF format. Your receipt serves as your confirmation. Please print the receipt for your records.

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What if I lose my receipt?

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What if I can’t remember what activities I’ve registered for?
To see what activities you’ve registered for in the past, click ‘My Account’ and select ‘View My Shopping History’.

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Can I cancel or transfer to a different activity on-line?
No. Please contact one of our registration offices at Strawberry Hill Park(206-842-2306) or the Aquatics Center (206-842-2302) for cancellations and transfers.

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What is your refund policy?
If you contact us at least 7 calendar days prior to the class start date, a refund will be issued or a credit placed on your account, less a $5 service charge per class.  If you cancel in less than 7 days prior to the class start date, no refund will be issued except in certain cases of serious injury or illness.  Refund will be prorated from the date of notification and a $5 service charge will also apply.  If we cancel a class, you will receive a full refund.

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How do I return to the Park District website?

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Who should I contact with further questions?
Please contact one of our registration offices:

Strawberry Hill Park       Mon.-Fri., 8:30am-5:00pm (206-842-2306)

Aquatic Center             Mon.-Fri., 7:00am - 7:00pm (206-842-2302)

Or email:                     recreation@biparks.org.

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